Lokadewatanews.com – Kuala Lumpur – Indonesia has now become one of the main barometers in the world in terms of
social security management, especially in the health sector. Wednesday.19 February 2020.
Although the implementation of social security health through the JKN-KIS Program is still quite young, the International Social Security Association (ISSA) as a global social security association, entrusts BPJS Health as the organizer of the International High Level Conference for the leaders (CEO) and senior managers of the guarantee program social (social security) worldwide, 22-24 September 2020.
The 1st International Conference on Management of Social Security is planned to be held in Bali This is a 3-year forum and this is the first time that ISSA has held it, outside the routine activities of the ISSA World Social Security Forum.
This forum is expected to formulate how the organizers of world social security in anticipating changes in the world in the context of leadership, human resources and innovation (leadership, managing people and innovation).
It also becomes a forum to share experiences in the use of information and communication technology (ICT) to manage social security data while creating a learning platform and collaboration between institutions in the development of ICT for ISSA members from various countries.
The Director of BPJS Health, Fachmi Idris delivered directly the great mandate from ISSA. “Of course, we are ready to carry out this trust and will prepare the event as well as possible.
ISSA’s trust in Indonesia is proof that this nation has creating a new magnet in the management of social security in the world. Later we can share experiences, formulate solutions to the challenges that we face in the management of social security, especially health, “said Fachmi after giving a presentation in the forum.
According to the Fachmi Technical Seminar on Digitalization. New Forms of Work: Focus on Occupational Risks, 18-20 February 2020 in Kuala Lumpur, Malaysia.
In addition to the encouraging news, Fachmi Idris also explained exposure material related to Digitalization in Indonesia-New Form of Work: Threat or Opportunity ?. He explained that at this time, JKN-KIS membership was increasing every year.
“Indonesia is now entering an era of digitalization that is increasing very rapidly. Digitalisation opens up new employment opportunities outside of standard employment relationships and generally such as e-commerce, e-transportation, and online SMEs.”
“The era of digitizing is like a double-edged knife if it is not anticipated carefully. For example, one of the biggest challenges of the JKN-KIS Program is how to manage the informal sector. Currently the use of technology is carried out in the management of the informal sector so that participants regularly pay contributions, by opening access to digitization through online-based payments.
At present more than 700 thousand
online banking payment points have been built, e-commerce utilization, e-wallet, etc. “explained Fachmi.
Furthermore Fachmi also explained the development of information technology, can not be resisted, avoided or even refused it. In fact digitalization also offers opportunities for simplification and efficiency in the business process of implementing the JKN-KIS Program.
Utilization of information technology will also be an opportunity for this program to encourage financing systems and health services quality but still effective and efficient in terms of financing.
“BPJS Health has now created a digital ecosystem. Business systems and processes that are in BPJS Health is also connected with various institutions / institutions. Digitalisation has now become the backbone of BPJS Health in improving program sustainability, “said Fachmi.
Fachmi explained, the first order in the digital ecosystem of the JKN-KIS Program was a digital link between the BPJS Health membership database and the population database by the Indonesian Ministry of Home Affairs.
This process ensures consistency and validity with national databases and enables BPJS Health to manage membership databases more efficiently.
Next is a digital link between the BPJS Health and banking and financial technology to facilitate the collection of contributions that guarantee the flow of income to the Social Security Fund.
Furthermore, digitalization also improves the process of verifying digital claims and replaces the verification of traditional paper-based claims that are vulnerable to human error and lost documents. This process allows more efficient allocation of human resources to fill other important positions in BPJS Health.
Furthermore, the use of technology was developed in terms of health facility information systems. Starting from
use of the Health Facilities Information System (HFIS) application, Online Referrals, Digital Claims (Vedika),
use of finger print in health facilities for validation of membership data and detection of potential fraud through Claim Data Analysis (Defrada).
This development is implemented so that the health services received by the participants are effective, efficient while still prioritizing quality.
BPJS also Health has developed the JKN Mobile application. Mobile JKN is a one stop serviceb which continues to be developed by BPJS Health and can be used to obtain information about the JKN-KIS program, conduct registration, payment of contributions, find out membership information, register service queues, information on hospital bed availability, information on operating schedules and health information (tele consulting).
Various advances that have been achieved make the eyes of the world seriously pay attention to developments social security in Indonesia.
Certainly not just in the interest of Indonesia’s improved reputation, but more than that improving the quality of services for social security for the people of Indonesia remains a top priority. (TIM